TERMS AND CONDITIONS

ITEMS FOR SALE

Frances Goldstein sells greetings cards, gift tags and prints.  All greetings cards, gift tags and prints are created, produced and printed by Frances Goldstein, the artist and designer.  Frances Goldstein is the sole owner of all artwork and content on this website.

 

Frances Goldstein also sells paintings.  Paintings are created on canvas or canvas boards.  It is usual for Frances Goldstein to use acrylics, but where other or mixed mediums/materials are used, this will be mentioned in the product description.

 

PAYMENTS ACCEPTED

Frances Goldstein accepts payments through PayPal.  The shop on this website uses ‘Mini PayPal Shop’.  Generally, you need a PayPal account to pay via PayPal, but you may be able to pay using a card through PayPal without having a PayPal account.

 

PACKAGING

All products are hand-packed by Frances Goldstein, whereby strict quality control procedures are followed.

 

Greetings cards

Designs are printed on quality white blank cards.  The card(s) are packaged with white envelope(s) and sealed in a cellophane bag.  The card(s) is/are blank inside ready for you to write your personal message.

 

Gift tags

Gift tags are individually die-cut with a puncher in the style of scalloped top in two sizes, large and small (measurement details listed in the product description).  In some cases gift tags are available in the style of the luggage tag.  To reduce wastage and to be friendlier to the environment, designs are printed, where possible, onto quality white card off-cuts.  In other cases, quality white card is bought and used.  The reverse side is blank, ready for you to write your personal message.  Finished with a single punched hole, which is then threaded with natural jute twine.  Finally, the tags are packaged with a 6"x4" information card and sealed in a cellophane bag.

 

DELIVERY - Greetings Cards, Gift Tags and Prints

Your order will be dispatched within 1-3 business days via Royal Mail second class post subject to the following condition, that payment is fulfilled.  Postage and packaging is FREE.  You will receive an initial email to confirm that your order has been received.  Once payment is fulfilled, you will receive a further email to let you know your order has been dispatched, and is on its way to you.  If you have any questions, please do not hesitate to contact Frances Goldstein here.

 

DELIVERY - Paintings

Your order will be dispatched within 2-5 business days via Royal Mail first class post subject to the following condition, that payment is fulfilled.  Postage and packaging is charged according to the weight and size of the canvas or canvas board.  The cost of postage and packaging will appear on your PayPal order at checkout.  You will receive an initial email to confirm that your order has been received.  Once payment is fulfilled, you will receive a further email to let you know your order has been dispatched, and is on its way to you.  If you have any questions, please do not hesitate to contact Frances Goldstein here.

 

RETURNS

Frances Goldstein values your custom and wants you to be satisfied and happy with your purchase(s).  However, if you want to return an item, it's not a problem.  Frances Goldstein can offer you either an item exchange or a refund.  Please ensure that any item returned is:

 

  • in the same condition as sent to you
  • in its original packaging
  • wrapped carefully and securely

Frances Goldstein recommends that you use Recorded Delivery or another tracked service to return your item.  Please contact Frances Goldstein to arrange a return.

 

ADDITIONAL INFO AND FAQs

Please contact Frances Goldstein through www.francesgoldstein.com if you are interested in becoming a stockist of her greetings cards, gift tags and/or prints.

 

DISCLAIMER AND LIABILITY

All efforts are made to produce items you have bought and received to appear as true to the way the colours appear on your computer, laptop or phone device(s).  However, printed products may appear slightly different to the way the colours appear on your device(s).  This is because colour settings may vary on different device(s).

 

Frances Goldstein reserves the right to change, modify, substitute or remove without notice any information on the site as required.  Frances Goldstein reserves the right to change prices due to market fluctuations.

Print Print | Sitemap
© 2014-2018 Frances Goldstein. All rights reserved.